New to EE

[AshleyRP]

I've received a text saying a bill is ready, checked the "manage" section on the app but it just shows all the things I can buy with no account & billing as said by the community? 

Is it something so simple I am being stupid ? 

TYIA 

[XRaySpeX]

Have you linked your BB to your MyEE a/c?

[AshleyRP]

I've tried that, it says its already registered on a different account?

I've only used this one to do everything, I also checked for MyEE but it jeeps showing the normal EE app?

[Neil-O]

Hi @AshleyRP Did you provide a different email address when the order for EE broadband was being placed? If you did then that's likely to be your EE ID.

Neil

[AshleyRP]

Hi Neil-O

I only have 1  which I am puzzled as to why it's not working 

[AshleyRP · Accepted solution]

I AM SO STUPID ! Haha my email is a gmail/Google mail account

Put in Googlemail instead of Gmail and it's worked...... I'm going to hide now thank you for assisting everyone. 

[Neil-O]

@AshleyRP don't worry it's easily done, I'm glad you figured it out.

Neil