Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I have just moved over to EE from Sky and trying to set up the websites I had blocked on their service. I have the Smart Hub plus and the app which in the most part seems to be working ok. I don't have any connected devices in groups at this time ...
I have recently been upgraded by Openreach to Full Fibre. How do I get this switched on
My 82 year old mother in law is having exactly the same problem - BT have just upgraded the line to digital voice and she can only receive calls from EE phones - I’ve tried telling BTbtbis but they don’t listen - BT should be utterly ashamed of thems...
I placed an order for full fibre broadband and mobile phone on the 14th January. I was assured it would all be here before sky cut off and the 29th (today)... and it hasn't arrived, royal mail have no record of it either. I currently work from home a...
I have just signed up for EE broadband although I thought I was signing up for BT. The guy who took my order set me up with a gmail.co.uk email address which doesn't work so didnt receive my initial new customer emails. They changed it to gmail.com a...
where can I find out when my contracts end
Hello
I’ve recently upgraded my broadband to the EE Full Fibre service and thus far it’s (as advertised) blistering speeds of 500mbps so no complaints there at all.unfortunately unlike as advertised I have NO App controls at all. I’ve added a picture of th...
We recently moved from BT to EE because there didn't seem to be any choice when our BT contract ended. Now we've received a bill from BT and one from EE - within a couple of days of each other. How long are they both going to bill us?
