Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
HiAm clutching at straws a bit here but here goes.Having installed new storage heaters I'm unable to connect them to my WiFi. How do you know if you have a content look on your WiFi and if you have IPv4 or IPv6??
Hi I was just on the phone with one of your agents to get our new router set up as it’s just arrived today, now that the router is set up and running it seems that the download speed we are paying for has dropped, for some reason with our previous ol...
trying to check my contract details/end date - unable to log in, keeps saying 'something is wrong, try later'
my home broadband which has worked fine and quick for so many years has now slowed dramatically from 60 mbps to 9 mbps. i have tested the line....reset the router...is it just me ???rob from croydon, south london
Hi David, when I call a specific landline, it just rings. The homeowner says it isnt ringing.
Hi folks, Can you help please , I am moving from virgin to EE 500mb Fibre broadband, I am just waiting on the kit coming , apparently BT openreach need to get the fibre to my house and there is a blockage ? While I wait on this to be resolved , just ...
Hi! I will move the house and I will like to close my contract
How do I report cable damage at my house? The cable has been accidentally cut by workmen upgrading gas pipes. It has apparently been reported to Wales & West. Don't know if it's reached ee yet
Just got new router on ee. I have Internet no problem, but I have a solid green lightI have tried resetting and turning on and off still solid green light.Is this a problem I need to deal with or not.
