Connecting storage heaters to wifi

IanC699 · ‎20-01-2023

Hi

Am clutching at straws a bit here but here goes.

Having installed new storage heaters I'm unable to connect them to my WiFi.

How do you know if you have a content look on your WiFi and if you have IPv4 or IPv6??

XRaySpeX · ‎20-01-2023

There are no parental controls on EE fixed Home BB. It only supports IPv4.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Leanne_T · ‎20-01-2023

Hi @IanC699

Thanks for coming to the community.

Which router do you have?

If you have a mobile WiFi device you can find content settings in your My EE account, details can be found in our How do I turn on parental controls on my device? Help page.

Leanne.

XRaySpeX · ‎20-01-2023

There are no parental controls on EE fixed Home BB. It only supports IPv4.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP