Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I currently have EE smart hub as the main router. I understand it is not possible to block specific URL's to block adverts on the whole network.I have an old Brightbox 2 router which I read somewhere can be used to block specific URL's. I have been t...
Hi there, As title says, I am not getting the minimum promised fiber broadband speed! What shall I do? I followed all recommended steps to check if there is anything wrong with my current setup, but everything looks normal and I am getting 35-40mb ma...
I contacted EE regarding the section to enter my details for upgrading over 2 weeks ago, I am asked to provide 3 answers to some questions, I answer 5 questions and my email is ticked green as correct and after submitting it turns red and I cannot pr...
My EE router just stopped working, it doesn't turn on at all.In order not to wait I just bought a new one Netgear WiFi6.They ask for username and the best I could understand is either I need to login to my old router (which doesn't work) or it should...
Over the last 8 weeks the broadband is not working and total blackouts are becoming more frequent Why is there no information being provided by EE as to how they are going to resolve this.
I ordered full fibre to property on march 5th and part of the offer bundle I got was 12 months free Xbox ultimate. The FF got installed on 12th April and I still haven't heard anything about the Xbox ultimate. I've rang 150 this morning who suggested...
My broadband has just stopped working all of a sudden. Tried rebooting, turning off & on but nothings working. What can I do?
I changed after 20 years from BT to EE on 25th April, 2022.I moved the router position .5m towards the office corner and approximately .5m higher onto a fixed shelf away for the old BT temporary position.The old BT Home Hub worked very well and reach...
How much is the charge if your router isn't returned?
I got this new internet about 2 months ago, last month I had an LOS incident and tonight it randomly turned off and is stuck on a solid yellow light, I’m now without internet.
