21-01-2023 02:49 PM
Solved! See the answer below or view the solution in context.
21-01-2023 03:59 PM
Call EE to change your billing date & your payment date will follow in step.
21-01-2023 03:59 PM
Call EE to change your billing date & your payment date will follow in step.
20-03-2023 09:19 AM
Can I change my Direct Debit date please
20-03-2023 10:08 AM
Hi @Mariannedaulby8.
You can change your direct debit by logging in to your My EE and following these steps:
go to Menu > Bill and payments > Direct Debit.
Katie
20-03-2023 02:01 PM
@Katie_B : You can't change the DD date that way, only bank details.
@Mariannedaulby8 : Read Solution of this thread.
20-03-2023 02:07 PM
Hi @XRaySpeX.
If the customer goes 'Bills and payments' within the app and scrolls to the bottom they will see the option to change direct debit date.
I will attach a screenshot as this could help other users in the future.
Katie 🙂
20-03-2023 02:12 PM
@Katie_B : This is BB not mobile.