Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44091 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85310 Views
  • 11 replies
  • 12 Helpful

Resolved! wifi disk - light is off

Hello. My landlord bought a new router which includes an EE Smart WiFi Disc. Router works fine and I have internet access throughout the house. However the Disk doesn't seem to work. I plugged it in and connect it to the router but the light is off. ...

labrosvel by Investigator
  • 598 Views
  • 7 replies
  • 0 Helpful

Internet dropping put

Hi, am having problems in SA73 1NG with the internet dropping out for a few minutes at a time with a red light on the router… rebooted bit it’s made no difference.  It’s been happening for a couple of days now… any ideas?

Suze69 by Visitor
  • 252 Views
  • 1 replies
  • 0 Helpful

Signal strength issues

I changed from. Talk talk to ee for my home broadband and calls I already have ee mobile phone contact due to it being cheaper I  have been having problems with my signal I barely have 1 bar I am very unhappy and no one seems to be able to help when ...

EE SmartWifi Discs not working with Virgin Hub 3

Hi Guys I have 2 EE Smartwifi discs which now belong to me.I am trying to get these connected to the Virgin Media Hub 3 - but not working. I am being passed between EE and Virgin! As this is my own equipment for home wifi, surely I should be able to ...

GF10 by Investigator
  • 1816 Views
  • 11 replies
  • 0 Helpful

Can open my own website

Hi I can't open my own website when connected to my EE broadband. When I turn off my wi-fi and connect via mobile data the website works fine. Any ideas?

ckerss by Visitor
  • 308 Views
  • 2 replies
  • 1 Helpful

Home hub - No signal

Hello, I kindly need your assistance as my hub does not any signal and internet connection since morning. I working remotely and I urgently need your help to fix this

Alex995 by Explorer
  • 693 Views
  • 7 replies
  • 1 Helpful

Leaving EE

I am going to be leaving EE as an employee, and I am wondering what will happen to my broadband discount? Will it remain or go back to the full price? I’ve heard that when you leave, it goes to another contract so you get another 14 days cooling off ...