Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I can't find my account number to link it to the new broadband contract to my account
I have EE mobile and BT internet - is there any advantage to switch Broadband to EE as well?
I’ve paid my bill over an hour ago nd my internet still not working . I was not aware money was not taken
I was behind on my bill so I manually paid how long will it take to reconnect after payment
Switched from BT to EE and can not connect my Hive thermostat Been told to check the from Hive, but do not know were to carry this out? Please send this to BT as discussed.Since it shows on FING, can he send this to his ISP please.The ports a Hive Hu...
My Mum has recently switched her landline from BT to EE.My Mum isn’t technically minded and her landline rings 5 times and then the voicemail is activated.How do I extend the ring time and how do we access the voicemail.Many thanks for help with this...
Hi. I recently bought a property and it appears EE’s broadband checker is showing wrong information on the speeds available to it. It says the Max. Speeds are 150mbs, when I know it to be 900mbs. When checking Openreach and BT, it will say the Max. S...
Hello peeps!I recently took the plunge into the digital deep end and snagged EE's shiny new 1.6GB Fibre broadband, dreaming of zipping through the web at lightning speed. But alas, my WiFi is more like a three-legged tortoise on a lazy Sunday – slow...
Hi thereI have just signed up to the EE smart hub and I need someone to visually break down how I can set up all of my port forwarding please. Having had no port issues for years with an alternative provider, I have absolutely no idea how to set up w...
I'm trying to access my account and link my briadband, but it asks fir my account number. I've not got any emails only texts none contain my account number. I tried the ref from my direct debit but says not valid
