Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I had the 900/110 broadband package installed today and it’s performing very poorly. The speed varies wildly between 35-380 download and 9-90 upload . One of my devices is connected directly to the router and the best I could get from that was 90...
Hi, can anyone tell me how to get a landline. When I first got my ee broadband I decided to remove my landline but now I want it back, this is proving more difficult than I thought. Has anyone managed to get landline on its own.Thanks x
My fibre optic broadband has a terrible signal. Keeps going down regularly. I use it for a mobile, p.c., and t.v. my TV is currently running under 2 mbs. When I complained months ago, apparently there was a fault in the line somewhere outside. When t...
I received my new smart router and wifi discs yesterday. I’ve managed to connect all the smart devices in the house but they are all connecting to the router instead of the closer disc despite having a ‘poor’ connection to the router. Oddly enough al...
On the 6th Sept I orderedFiber + broadband without landlineSmart WiFi services and equipmentWe received a contract summary but nothing we can use to track our shipment.
Hi when playing online games, the EE service keeps kicking me off the internet. Is there anything I can do? The 5ghz and 2.5ghz are already separate. I have my Xbox wired by ethernet cable to the router but keeps connecting and disconnecting randomly...
Hi,I recently signed up to Full Fibre, and after having my engineer appointment yesterday the service is now active but I'm still waiting on delivery of the equipment. The online tracker claims that it was despatched to Royal Mail on the 6th Sept but...
Not to sound like a wimp. But it's 03.00 in the morning, I'm working as I work night shifts from home, and watching Youtube documentaries about HP Lovecraft and Stephen King, as I also write horror novels (happy to share the links to anyone intereste...
I am having constant problems with my broadband dropping out over the past week. The solid aqua on the front turns to a flashing yellow and all connection is lost. It then reconnects after around 5 minutes. Is this common issue or is there anything I...
I mistakenly remove access to my EE app and all the number and device disappeared
