Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hey, on the 20th of July, I started a 12 month contract with TalkTalk, they messed up something with their system and I wasn't able to upgrade to fibre. Therefore, while being in the middle of a TalkTalk contract, I decided to order the Fibre Plus co...
I've had OpenReach out 4 times now, the first time they found a fault on the line, the other 3 they've just been resetting the line and claiming there's nothing wrong with it. I should get 32mb/s but it always ends up dropping to 20mb/s so i'm losing...
I took out broadband which is due to switch on, on the 10 august. I received an email stating; You should have received your following broadband equipment(s) by post (along with instructions on setting up your broadband). EE wireless router does this...
I was promised 900mb and I am only seeing 200ish. I moved from BT and I was getting a better speed with them. I called and was told it will take time to settle down.Sorry but I am an IT Professional and there is no settling down needed. Either the sp...
I want to keep the existing landline and number at my mother’s house whilst upgrading to superfast broadband. But EE says that’s not possible and are giving me conflicting and muffled information about transferring my contract to BT who says they can...
Anyone else having problems with their EE wifi? Ours isn’t working yet again! It went down for two days a week or so ago. And has been down again since yesterday. Very frustrating when you rely on it for wifi! Any idea when it will be back up and run...
We have just had ee broadband, the lighthas always been green from when it was fitted. Is this the right colour because the book says not but the engineer left it green
Why am i spending £36 a month on fibre broadband and landline with EE when ive just seen an advert in TV for the same contract at £24 a month how can i get this deal.
Hi all, I'm thinking about moving my existing BT FTTP Broadband to EE FTTP Broadband. Do I need to use the EE router that comes supplied or can I use my existing Ubiquiti router?Any noticeable drop in speeds or problems?Is the switch over fairly qui...
Apologies, I must be blind. Surely there is a simple link to the 'chat' option.. i cant seem to find a way to ask EE a question, so if I'm in the wrong place, I apologise..Question.. Is it possible to order an ee broadband package to start on a speci...
