24-06-2022 10:04 PM
I want to keep the existing landline and number at my mother’s house whilst upgrading to superfast broadband. But EE says that’s not possible and are giving me conflicting and muffled information about transferring my contract to BT who says they can. Could someone give me some clarity? Anne R
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24-06-2022 11:57 PM - edited 25-06-2022 12:56 AM
Keeping a landline in future is consequent on 2 major developments:
24-06-2022 11:57 PM - edited 25-06-2022 12:56 AM
Keeping a landline in future is consequent on 2 major developments:
31-07-2022 04:35 PM
Piggybacking to this query...
I am currently with vodafone who provide me with FTTP and VOIP. I am moving the fibre to EE and I want an app based telephony provider to pick up the phone number.
Vodafone have said that if I move the number first, that will cancel the contract and then it will take EE 10 days to reconnect
EE have said they will take over the fibre first, then I should go to the app based provider to pick up the number as I have 30 days to claim this.
Im panicky about losing the landline number altogether so does this all sound correct?
31-07-2022 05:44 PM
@tinies You would really need to speak with your new VoIP provider to see if they can gain the number after it has been ceased.
It is something that can be done with traditional PSTN by ISP's, but not sure if it can be done with VOIP.