Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hub stolen need a replacement
Hi, I have received an email telling me my broadband equipment will be delivered in the next two days and I am away for the next two days. The area is not safe to leave a package by the door so what will happen to the package when the courier knocks ...
Hi explorer your speeds are good if I got anywhere near that I’d be happy. I get anything between 2.3Mbs and 8Mbs the problem has been going on for ages now I’m supposed to get between 15Mbs and 18Mbs 若 I’ve had new router boxes cables, and still sam...
Hi my internet has stopped working it is saying 24 activation today or wait until after midnight what does it mean thanks
Hi there I just got fibre max installed this morning however the router is still showing a green light. I have restarted and reset it. Can anyone help as it says it should be aqua?
I was persuaded by the EE salesman to switch to BT broadband from EE when my contract was up for renewal at the beginning of July. No problem with that but EE are still taking money from my account. The sales guy I spoke to at the time was supposed t...
Hi,So I've recently joined the ee broadband service and so far the experience is not so pleasant, my plan have a gurantee of 8mb/s however it never been close to half of what it stated and it's been running at it's minimum speed since my boardband we...
Hello,On my mobile plan I currently get a 5GB data Booost as I have the above BB plan. I used to have an unlimited SIM only plan, but have recently changed that. I presume the 20 GB boost would still be available ?cheers
Why do I need a engineer to install my new wifi when I already have had wifi from EE and still have everything from last time.
HiMy broadband lights are not ON (none at all) and the PORT light on Openreach main socket is also off. Is that an issue with the service or modem? I have sent HELP text message but there is no call back. Please advise.Shoudn't there be light on rout...
