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Delivery of equipment no one is home

UnsteadP
Investigator
Investigator

Hi, I have received an email telling me my broadband equipment will be delivered in the next two days and I am away for the next two days. The area is not safe to leave a package by the door so what will happen to the package when the courier knocks and no one answers?

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

It's sent by Royal Mail. What usually happens when the postman can't deliver? They usually leave a card to go to local delivery office. It is designed to go thro' typical letterbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Okay, that's cool. If it will fit through a letterbox and doesn't break
when it hits the floor that is cool. Otherwise they will leave it at the
local Post Office. Thanks.
Mustrum
EE Community Star
EE Community Star

Hi @UnsteadP .

EE use Royal Mail to deliver the routers, and packages are are designed to fit through a normal letterbox.

What does the postie normally do for your packages - leave with a neighbour, or return to the local post office?

 

Return to the local Post Office if it wont fit through the letterbox.
Thanks for the reply. I get it now. 🙂
XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP