Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi there! Recently upgraded our fibre to the 500 package which included 6 months of game pass ultimate. Looking at the other threads, this is messaged to the mobile number associated with your broadband yet I've still yet to receive this 3 months int...
Hi there! Recently EE changed my broadband and my contract ended. But even though I was still charged for my old broadband for some reason. Any help? What I should I do?
Hi there,I have received a message from EE to connect our router by tomorrow before 8am ,but unfortunately we have not received any of the equipment. I have been tracking my order but it is not showing.
My internet seems to be down more often. Then it’s up. I can’t do anything an d always have to wait for it to come back up, I am really fed up with it now. What are you goin B to do about it
I cannot get customer service no matter what I try. My contract is up tomorrow. I do not have a mobile off ee just broadband. No matter what number I phone including off ee landline it keeps asking me for my mobile ee number. I think they do this del...
The Smart wifi is not used at home. The main router has good signal.Wha is the process to surrender the Smart disk ? Paying £ 10 monthly without using it.
My smart hub loses the internet connection a few times every day. Router is just a few weeks old, I have necked all cables and rebooted several times but with no difference.
Hi I was supposed to have broadband connected today 12/12/22 and I was wondering when you are coming out to set it up.thank you helen mages
Hi I want to cancel my contract because I moving home and going to slovakia take care of my mommy she is very sick I need to cancel my contract straight the way please its emergency, I going to slovakia for good thanks Zaneta Prekstova
