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Re: Disconnected landline

seonagc
Visitor

I have tried to contact EE I have been given a Mobile Broadband instead of a Home Brand, I had contacted BT to tell them I know longer use landline I was then told I could be upgraded with a SmartHub. Signal is not great for wifi purposes can anyone assist. 

1 REPLY 1
Ali_A
EE Community Support Team

Hi @seonagc 

Welcome to the EE Community. 

It's not usual to transfer from Home Fixed Broadband to a Mobile Broadband as part of an upgrade. 

Have you been supplied a Hybrid Connect router? This uses traditional fixed line Broadband connection with a Mobile connection as a backup. 

Ali