Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Has anyone else had as many broken promises. Since being transferred by BT to EE in January on a promise of "better broadband speeds at a lower cost and with better service" I have had nothing other than broken promises. At the beginning I was put ...
Hi all,I switched from Virgin Media to EE landline and broadband in December but since then i can no longer receive incoming calls - states on a mobile that number is invalid. Called BT/EE several times. New phone purchased, 2 x engineers out and an ...
Hi moving from BT to EE, I am out of contract with BT but still paying monthly for broadband and digital voice. Will these both be cancelled automatically by BT, or do I need to do something?
I just made payment and would like to confirm the transaction. Also balance if any
I have a new EE hub, when I attempt to go onto the Parental Controls its says that the settings were not moved from my old BT hub ???.The security settings were done on the BT web page not via the hub.Not really happy with this ??It is alo unable to ...
Hopefully they’ll fix the hub Wi-Fi maintenance while they’re in there … seems a common issue when the app tries to update the smart hub.. honestly get it right please!!!
I have connected a Samsung memory device to my smart router. The smart router manager shows status as 'connected' but I am unable to work out how to access the files on the device. Any help or advice would be greatly appreciated. Kind regards, bryan ...
Ive had EE full fibre since December 2023 first week was fine no issues then all of a sudden it dropped off for no reason all 3 lights on the ONT were green but no internet connection this lasted over 11 days and i ended up receiving £149 in auto com...
Is this display on the EE home broadband website accurate..? I am comparing it with what my own router is saying and there seem to be some significant discrepancies especially in the "upload" category:
