Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Phone line has been down for 10 days advised it should be working within 7 days due to damaged cable within the area. In the meantime my broadband and line are due for renewal. I agree new broadband and line deal and also tell them my phone line is s...
This may be the location.My mother has just passed away and she is the one with the Landline and Home Broadband account. I lived with her. I need to close this account. I would like to add EE Full Fibre gigabit to my existing MOBILE account as EE hav...
When I`m taking a look at my Plan details , I`m not sure I can see the speed this plan should provide. Is there a way to figure it out? Because in fact my speed check is showing smth like this and I`d like to compare it to the plan:
Hi I've reported this before but my landline hasn't improved. It's constantly crackling. So much you cannot have a conversation. Can it be fixed please? Regards Debbie
How do I log into my by sports?
I have 5 mobile lines with EE for long now and I want to add broadband but it tells me that I can’t add it to my account.
Sice being with EE no calls have been received to my landline . I realise now that my number has not been transferred. As I am uinder the hospital for more than one thing, it is of the utmost urgency that it is transferred from BT. THe present num...
I can see many posts about this, but cannot workout what the solution is. In absolute layman’s term / idiots guide, what do I need to do to connect the Google Nest WiFi Pro to the older style (pre 2023) EE modem/router?EE sell them, so I’m assuming t...
I have been with EE for years. I'm sure in the past there was an option to chose whether you wanted to look at your mobile phone or broadband bill on the account page, but now all I get is my mobile. I've just had my broadband upgraded, EE have se...
