Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just switched to an EE router from BT. I have a BT digital voice phone. I have linked it to the new hub and for one day it worked ok. Now I can receive incoming calls but cannot make calls. When I dial a number I get the ringtone then after a ...
I have an EE Android smartphone with fibre wifi. If I buy a tablet just to watch TV streaming on a bigger screen - can I buy a EE tablet for a lump sum outright, switch it on & then login to my router with the router password without paying any month...
I'm looking to see what broadband offers I can get - the shop works fine when I'm not signed in to my ee profile on the website but as soon as I do sign in to buy it comes up with :Sorry, this service is not availableFor broadband deals go to Our Bro...
I recently got my EE broadband activated and its been working well apart from the EE app I've have called the EE team twice and the issue still hasn't been sorted maybe someone on here can help me out when I go on the EE app and go to manage broadban...
Do we know if EE/BT will be selling this service, as OpenReach have confirmed this is available in my area.
Hello. I'm currently with EE Broadband and switching providers in the next few weeks. Do I have to return my EE router? Will I be charged if I don't? Thanks.
I just had the instal of the new fibre cable and ee smarthub plus. I was on a copper line before getting around 35/10 mb/s. I voiced concerns that the new router position at the back of the house which was the site of the new router (no option appare...
I've recently received a newer EE router replacing my old EE router. They both have all the same connections and layout, three LAN ports and a WAN port, with my old router i could use the WAN port as a LAN port. I can't find anywhere in the smart rou...
does anyone know the size of the new red tip power adapter barrel/jack for the ee smart hub plus?
I have just switched to EE Broadband and they have sent me a Smart Hub Plus. The power plug (the barrel connector that plugs into the back of the router) is different from all previous connectors. It seems to be 3.2mm/1.1mm with a red tip but I canno...
