Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been with EE since the early days of the internet when the connection was by dial up! Over the past few weeks I have noticed my connection really slowing down. Have just called EE to be advised I’m still on a very old plan and my internet sp...
Getting a lot of bad areas in house and also garden with EE home broadband - can I use EERO to create a mesh and if so do I still use the EE router provided by EE
Can someone ring me about my bill
Does anyone know whether the most recently announced tv box pro will be capable later of supporting Freely (via software update only) once Freely launches next year?
Hi. Switched everything over from BT. This has NOT been a smooth process unfortunately. Still 2 entirely separate companies as far as I can tell which has made this all a huge hassle. Current problem is I still have an active BT account due to the fa...
I noticed my Dropbox uploads were slow, so I did some digging. I have a couple of tools that show me the upload speed for each connected service. Although my line tests at ~8Mbps (via an online tool, or direct from the router's built-in test), no ser...
Hi,Can anyone tell me the minimum speed guarantees for Fibre max 300? I seem to recall a long time ago it was in the product pages of the main site but ee.co.uk is very difficult to use and extract info from.ThanksDac
Wanted to check if anyone has experienced the following issue.I am on a G.Fast broadband connection where I am usually able to achieve download speeds of 150 Mbps and upload speeds of 30 Mbps. My main PC is connected directly to the EE Smart Router w...
Hello has anyone been having issues with the broadband because i pay for super fast fibre and constantly the WiFi signal keeps going down sometimes for 5 minutes sometimes for over a hour especially when it's raining heavily outside what do I do i do...
My broadband have been off now for 3 days I’m not sure why because I’m not due to pay my bill till the 7th and it’s got red on my broadband
