Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Do we know if EE/BT will be selling this service, as OpenReach have confirmed this is available in my area.
Hello. I'm currently with EE Broadband and switching providers in the next few weeks. Do I have to return my EE router? Will I be charged if I don't? Thanks.
I just had the instal of the new fibre cable and ee smarthub plus. I was on a copper line before getting around 35/10 mb/s. I voiced concerns that the new router position at the back of the house which was the site of the new router (no option appare...
I've recently received a newer EE router replacing my old EE router. They both have all the same connections and layout, three LAN ports and a WAN port, with my old router i could use the WAN port as a LAN port. I can't find anywhere in the smart rou...
does anyone know the size of the new red tip power adapter barrel/jack for the ee smart hub plus?
I have just switched to EE Broadband and they have sent me a Smart Hub Plus. The power plug (the barrel connector that plugs into the back of the router) is different from all previous connectors. It seems to be 3.2mm/1.1mm with a red tip but I canno...
Why won’t my app pair with my hub I have upgraded to ee from bt and I have got everything to work expect this.
We recently switched to EE from Vodafone. When we set up the EE account, it said it had taken over the vodafone line. So now when we see what networks are available, vodafone comes up but not EE. This is fine for us because we have the old vodaf...
For some reason my PS4 has suddenly decided not to connect to my BT (EE) router. All other devices are fine. Is there something that EE have changed that needs updating somewhere?! Very frustrated
