Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have the same problem with a new updated broadband I do not have EE mobile so what number do I call
I have a question on installation of my broadband. I'm currently Virgin customer, and when teh Virgin cable was originally installed, virgin laid a conduit tube under my driveway/garden from the road that goes under my front door and straight into a ...
I recently had ee broadband installed and I see advertisements all the time how to turn off my kids internet at night but every time I go on the app to start it it constantly says oops something wrong our end try later you’re talking 3 weeks now
Today I contacted EE sales to try and migrate my BT Brodband and TV to EE Broadband and TV. As part of the move I also wanted to downgrade from 900Mb to 500Mb as we no longer have a requirement for this throughput.To cut a long story short the very ...
we went in to EE and brought their EE smart hub on the 29th of December 2023. We were exited and waiting for it. A couple of days passed and there was no sign of it. Later we got to know that it will start on the 16th of Jan 2024 and we will receive ...
am bloody sick of my model closing down on me it's done it 3 times tonight am paying good money for a crap service. when my contract end in 26 am going back to sky broadband there modems work properly
Ever since we moved to BT (now EE) from Virgin, our Sonos system has been playing up. I have tried resetting and rebooting but when streaming 6music there are lots of random dropouts. Reading the internet "band swapping" may be the problem, where i...
Hey guys,I bought the 1.6 Gbps EE Broadband package today online. I put an install date of the 19th of February, but I got a text message saying it would be the 2nd of February, which is not what I selected on the form.I rang EE and they said that I ...
Every time I visit the EE website, to check availability for fibre in my area, I get a message saying broadband is not in my area (I've had it for a number of years) or oops something has gone wrong! plus (not that I need to know) I can't upgrade my ...
