Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi can anyone help? Finally received broadband acct info. via 150 to link my broadband acct within the app, tried unsuccessful for several days and fed up of waiting on 150 for support! Can anyone point me in the right direction to get this resolve...
Can I add my holiday home to my EE broadband contract?
Today I bit the bullet & cancelled BT Broadband, & home phone. I have changed to EE, yes ok still BT, the home phone is gone, I never used it anyway, & changed to mobile internet.To make this work BT are sending a TCL 406 I, yes ok, I know it sound...
I have been in the process of trying to get the “Smart TV” aspect of my new Samsung Viewfinity S9 Monitor up and running. As part of the initial setup it needs to connect to an internet connection.First of all I tried to get it working with the WiFi ...
I want to talk to live chat
Hello.I am trying to access EE WiFi. It says that it is free for all EE accounts holders and should automatically connect when using an iPhone (I am using iPhone 15 Pro Max with the latest iOS version).When putting my login credentials (picture on th...
Hi all, I have recently logged into my BT, I have seen that BT wants me to “upgrade”to EE. The minimum guaranteed speed quoted is very similar, however EE are quoting a much higher overall download speed than BT ever has.My understanding was that th...
I can’t login to the EE app to view my bill. I have been charged for 2 months already but I can’t log in to the app to check. It says my customer ID is incorrect but I got the customer ID for a gentleman on the phone so it might be correct? any help ...
A friend of ours, an old lady, is moving to shared accommodation and has been told she must pay over £900 for early termination of her EE broadband as there still over 20 months of the contract to run. Has anyone any experience or advice on how to re...
