Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
We called to EE and agreed broadband for £35.99 for broadband with a staff in customer service. They agreed for monthly £35.99. After some times they sent email saying our broadband is £40.99. This is cheating their valuable customer. Why they self ...
Can anyone let me know if the EE Router does what it says on the box ! Waiting on router to be delivered , is it as simple to connect too as they say it is ?
I had new fiber and EE TV installed at home at the beginning of April. However, when watching TV on different apps, it keeps buffering at the start of selecting something to watch and then can sometimes constantly buffer while watching something. Any...
Have just transferred to EE and included the digital home phone. Requested my existing number be ported over, but it appears I have been allocated a new number. How do I go about getting my original number transferred? Have just tried to speak to EE,...
6 weeks ago I went onto the new fibre.6 weeks I have had no landline, fault.Wifi keeps cutting out.I am disabled and on the priority lists.Numerous engineers, hubs, phonecals, being cut off and no one ringing me back, when they said they would.Assure...
It's now over five weeks since I moved over from BT to EE on the promise that everything would be and work the same, except I'd have upgraded WiFi, from the Smart Hub Plus and Smart WiFi devices.That has proved to be anything but the case, and I stil...
My landline is not working. No dial tone, and has constant engaged tone when someone rings it. Broadband however is working, although a bit slower. My cordless phone shows the message please check line cord. Can anyone suggest or solve the problem
I’ve just placed an order for full fibre. My BT contract is now out of contract so there’s no penalty, but do I need to contact BT to cancel their service?
So I have recently moved from Virgin to EE 1.6GBS service. Everything is fine I get 1690mbs down and 113up The issue I have is the Video call quality on WhatsApp is shocking and keeps saying poor connection despite my phone getting 900mbs over Wifi....
This relates to the LOCAL in-your-house network or LAN not the public outside web address (WAN)Since a search showed a lot of muddled posts without a clear explanation this may help.You might need to set a fixed IP for a particular device, say a came...
