Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My broadband is quite slow and keeps cutting me out of things , why should I pay 33 a month for it
Has anyone else managed to get out of their broadband contact due to how rubbish the Smart Hub+ is?I agreed to move from BT to EE in January after being sold on the "all singing and dancing" new broadband available from EE. The move also made sense a...
Why cant I find my account number give.me last four digits need to see my broadband bill and need to get the last bill.rwsolved as I payed and sayin I didn't thanks
Is ee Customer Service ~ RUBBISH or just RUBBISH? Been trying to get my package corrected having had it reduced from Fibre 67 Essentials to Fibre 36 Essentials for some reason unknown to me? Only had the service start on 23rd May this year!!!!!!!!!!!...
Is this right that you cannot connect with EE broadband by chat or email? Your only option is to pick up the phone and ring them?? I can't believe this is true, one of the largest telecommunications company in the 21st century only offers customers t...
I recently converted to EE BT and since then my landline will not take incoming calls. I do not realize this until a friend called to see me to find out if I was OK because I had rang me 5 times and my landline just cut off. I am 80 years old. I have...
Ever since changing over to EE i've had nothing but issues when it comes to playing games, ping shoots up to 600-1000 download speeds drop to 15-20mb - when calling customer services it resolves in no issues, at the same time we have also had issues...
Do you know where you send old provider bill as was told we could claim cancellation charges back. Thanks in advance
Anyone having issues on the FF 900 package. Currently getting 69Mbps download. Restarted the Smart Hub Plus through the app and restarted the ONT. Only knew something was wrong as my son was complaining about lag and bandwidth upstairs.
When i signed up for EE broardband i was told they would pay off my cancilation with my previous provider, just trying to find best form of contancting EE without having to spend an hour on the phone can anyony point me in right directionThank you
