Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Will EE contact SKY to cancel my broadband as their website claims or will I have to do myself. As I will be moving from FTTC to FTTP and wont be using the phoneline.Cheers
Unable to connect to EE to speak to someone about my home broadband, all numbers I’ve tried phoning are not working. Could someone from EE please contact me please.
Hi I have just upgraded from EE ADSL to Fibre. I had no issues with my BrightBox 1 but cannot get my Smart Hub working for my CCTV system.I connect via my iPhone and all worked fine until I moved to the Smart Hub.The CCTV is a Hik DVR and I use Hik C...
I lost Broadband service on day one from 11.30 hours until 07.00 hours on day five.I was using the service until it went off on day one.My question is: 1) Do I qualify for Compensation? b) If I do then by how much?Thank you.
I have always paid my monthly bill with a recurring credit card payment. This month's payment has not been taken by EE-- why not. I don't want a penalty charge, but there is a warning that if I pay manually the recurring charge may still be taken. So...
Hello, I am trying to forward ports 2456 to 2458 UDP to a pc running a game server and I can't seem to get it to work. I did the bit in the port forwarding section for the lan ip address of the pc but when I check the ports it says they are closed.I ...
Hello, I have replaced my EE router with a TPLink AC2800, but keeping the EE router as a backup.I want to setup a Sophos XG firewall at home in router mode and have put the TP-Link in bridge mode. Has anyone else done this?Do I need to put the VLAN i...
How long does it take to restore my Ee broadband after payment
I've just changed to ee broadband finding it's buffering all the time
Last month it was 23.29 and this month it's 29.26 except nothing changed from my side of the deal so far as I can figure it out - so why the jump in the amount? The pdf bill "itemised" is garbage because it doesn't itemise the costs of each charge t...
