Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I transferred my broadband from BT to EE in November 2023. I was unable to view my EE broadband billing and started a conversation with EE in Nov 23. Two formal complaints raised with EE and still active. 16 'guides' spoken to so far , all made false...
We recently changed to EE Fibre from BT copper. The broadband speeds are terrible. We are supposed to get upto 900mbps but in fact if we get 50 we can dance in the street. Currently fast.com on this laptop 22 mbps! The copper was faster than this....
I have just switched my broadband from Plusnet to EE . No problems setting up the router , I thought but I'm having troubles sending emails under my plusnet email address, its OK with gmail. I get this error message : Sending of message failed. An e...
i have issue a week ago i started experiencing during playing PUBG, when before everything was butter smooth, now reloading between battles can taken even 5 minutes when game hangs in the reloading screen, after extensive testing including placing pc...
Hi I must be missing some thing but where is the game and work mode ? Can’t see it I. The app plus when I try and activate my Xbox game subscription get error page in the app and same when I try and activate the discovery plus in the app just keeps g...
Hi all,I am moving to a new build house this week and the developer has informed us that the house has not been connected to open reach network yet due to infrastructure issues and will not be connected within the next couple months. Currently I am o...
My mini box has been working fine and today it will not connect, the lights are on but it states error, can i get a new box, i have been on hold for 50 minutes to order a new one it ridiculous , no info anywhere
Just moved from BT BBand to EE; complications with Ring which Ive nearly sorted and now discovered that Im hanging in TEAMS calls and suffering breakup in WhatsApp calls. I consider myself IT literate and have not had this amount of grief with any ot...
I have tried to call customer service several times today and every time I had to wait for 40-45 minutes and most of the time the customer service executive was putting me on hold and then disconnecting the call. I hope thy are given permission to ca...
I keep on getting the offer to renew my BB contract within the EE app and the website, and when I click on the link to see what deals are available, the page changes and I end up with a blank page and 3 circles going round.And after about 2 - 3mins ...
