Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’m experiencing a problem after the new fibre connection was done last week. The connection keeps dropping out and is unable to stay connected. See screenshots below.
Be aware, the contract monthly fees for home broadband seems relatively low I was paying £23. But if you move house, to an area where EE do not operate then they sting you with a massive cancellation fee!!! £165 for me!Any respected company would cha...
Hello I transferred all my details to you recently and was told I would be without WiFi for 10days but not to worry you would send me something temporary to get me through its been 4days and I haven't received anything yet ? Please help
Has anyone had the issue with the EE App where it won’t “pair” with the Smart Hub Plus on a second device but keeps asking for a QR code to be scanned?First let me set the scene. Just migrated from BT to EE so that I could actually get the speeds I’...
Does anyone know how new connection for EE broadband takes from the day I sign up ? thanks
Help! How can I contact EE to get an engineers visit? I am just going round in circles. I cannot make outgoing calls on my landline (just get engaged tone). Have had line , router and phone checked. All are OK.
Internet connection has been terrible very very slow then not working at all for hours is anyone else having this problem
I had to place a new order yesterday as ee cancelled the other one. Why is the new order not showing when I log in this is for tv broadband and phone?
Moving from sky to bt/EE and getting a smart hub (fibre 67 essentials), I have an open reach phone socket with some sort of port but no rj45 ports to connect.Will it come in the box with a cable that's compatible or do I need to aquire one myself? I ...
I write this post in the hope that someone who can make thing happened at BT / EE might get in touch with me as so far, the 9 people I have spoken to in the New EE dedicated team appear to be all be totally useless and just ignorant . Whats my issue ...
