Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I don't understand, please explain. Why should I return smart hub, if you just sent it?
Where is the link to make a payment online with a debit card? The help hub article directs you to your bills but there isn't a link there to pay.
Ai nid help to loghin in my account [Mod edit - Title edited, please don't share your full name on these public forums]
How to book the appointment to transfer the broadband to my new house? Thank you.
Hi,I’ve just signed up to EE for full fibre broadband 150.With this I am going to get the Smart Hub 7 Plus. Can anyone who has this hub let me have the dimensions please as there seems to be conflicting information on the internet.A picture of it in ...
Hi allI have FTTC whilst desperately waiting for FTTP being built in my area 'in the next 12 months'. Over Christmas I had numerous dropouts and my line (assumedly by DLM) was restricted and I lost a lot of my down and upload speeds. There was no exp...
Mostly posting this to vent my frustration...I've been in IT a long time. I bought my first wifi router in 2004. It was okay, not great, wifi devices from the early 2000s were not great by modern standards. As time has gone on I stopped buying my own...
hi all.Is the above a simple swap over. ive been with BT for just shy of 3 years. The broadband has been awful since day 1 in my small property. 20 metres away from the router the WIFI is rubbish, for example to download a 129GB update the PS5 sugges...
Will my current unlimited broadband plan automatically carry on if I don't do anything when contract ends.
Hey thereDoesn't take much to confuse me!!I'm currently a EE one customer. I have 3 mobile phones plus our broadband which is in the Essentials tariff, so I qualify for EE. One and I get £20 per line per month saving.My broadband contract is coming ...
