Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I can't believe nobody has asked this before - I have always turned off my router at night believing this would prevent anyone accessing any of my devices fraudulently (though they are also turned off). Now I have a Smart Hub and have been turning ...
After the recent storm our Internet has knocked off and is showing a red light on the modem... How can I report this online?
I would like a sensible answer to the question I have asked numerous people at EE customer services this evening. Back story: I have an EE “smart router” with 3 connected Wi-Fi mesh discs. I was supplied with the discs (FOC) by EE a few weeks after ...
I have just received a new EE Smarthub to replace the Brightbox I was previously using for my Broadband wireless internet connection. I have set up the Smarthu, the light on the front is aqua. I can connect my mobile phone to the wireless connection ...
I have a BB1 currently acting as a WAP as an experiment & it works. Here's how for all types of Brightbox: 1st connect the Secondary BB individually to your PC to do these 1st 6 steps below.Set Broadband Type of Secondary BB = Fibre/Ethernet for a ...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
