Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am a current broadband customer with 12 months remaining on my contract, I have been looking at upgrading from 500mbs to 900mbs.This would mean signing up to another 24 month contract.My question is, would receive a new wifi 7 router or am I expect...
I've got broadband at £29 a month but no landline. Before I moved 8 months ago I had broadband and landline at same price.How do I get landline since moving?
This never happened with the old black BT hub but now everytime my EE hub reboots , as yesterday due to a power cut , it will not reconnect my broadband if anything if plugged into the ports .EE claimed this has always been the case but for many yea...
Ok so I renewed my contract in March don’t know why but thay sent me a wifi pro may b stock issue I don’t know was not complaining so bag came sent the other one back but apparantly I should lot of got the pro that are trying to make us pay the extr...
Hiya, I've got two EE Smart Wifi Pro Extenders and in the management page they say that one off them connects to the hub and the other connects to the other extender. Is this the correct behaviour? I've found that client hand off on these nodes is re...
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
Contract to "go live" with new EE broadband contract on August 1st. Hub etc installed. No signal. House checked by EE engineer Aug 4th and fault on line to house detected by him. Still waiting for Openreach engineer to come out and sort it. Apparent...
I've recently joined ee and I was told that ee would contact virgin media to let them know that I was switching to ee, which was on the the day I was going live with ee, l checked my virgin account a week later and they said they hadn't heard anythin...
I recently switched from Lit Fibre to EE and unfortunately have had some unexpected issues when dealing with EE regarding their promise of paying early termination charges from a previous provider.Initially I went on to the EE website to enquire abou...
I have been trying to pay my bill today but the app and the browser page just tell me there's a problem. Please advise
