Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Our broadband is malfunctioning and we're trying to use EE Wifi in the meantime, but it drops immediately whenever we connect to it. It used to work a couple of months ago. Is anyone else seeing this? I'm in North London.
I have been an Orange customer then changed to EE for 25+ years and I was wanting to see what broadband and landline deals were available online before deciding what deal to go through with, however broadband deals are not available to existing EE cu...
Hi. Can any one change EE to other provider? What is cast for you
Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...
BT account to EE does not incluse the full Noton that was free with BTI had free Norton with my BT account was sold then renual of my BT to transfer to EE was told yes full Norton was included many timesAgain just checked as I cold not find settings ...
Hi all. Has anyone else had the following problem? I recently received an email telling me to return all my EE broadband kit, and received the envelopes to do it. I did not request to cancel any services, and our bill payments are all up to date by d...
Hi,My ee broadband is behaving strangely. Our data rate is 8.111 Mbps / 54.997 Mbps, and a speed test show around 42Mbps download, which is pretty good for where we live. However the actual connection appears to have a lag of some sort. Visiting webs...
I've just had fiber installed and want to work online from my garden office I've bought a cat6 ethernet cable but my internet isn't working in my office and I'm to far away for wifi do I need to buy a second router and if so what type do I need to bu...
I have just moved house and taken my Sky Q box with me, my new house did not have broadband, just a BT phone line. So now I have BT broadband but have been given EE box pro for Broadband and TNT sport. Can I use both in the same house.?
trying to put wifi on laptop and asking for network security key.have wifi password, admin password but no security key
