Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44150 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85443 Views
  • 11 replies
  • 12 Helpful

Price

Does anyone else pay 48 pound a month or is it them ripping me off. 48 pound for just broadband seems a hell of alot

Kim882 by Investigator
  • 370 Views
  • 7 replies
  • 0 Helpful

App is rubbish

Just transferred from BT. Got all the new kit and trying to set it up. The app is terrible!  I had set up everything and they appeared in the app. Then next time I went in and I got a message to set up for first time and then got the wheel of death. ...

Lest44 by Investigator
  • 461 Views
  • 4 replies
  • 2 Helpful

Resolved! Returning smart router

Hello,Random question I know but if/when I return my router will just the router and power cable be ok? Only my phone(router) cable may be hard to return due to where its plugged in to the wall being behind heavy furniture.Thank you.

wy2k by Explorer
  • 429 Views
  • 2 replies
  • 1 Helpful