Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Good evening.Is anyone else having problem with internet today?
So been with EE 4 weeks finally have the landline running, now ha e a problem with the broadband and my smart ugs and cameras not working.. All set up fine a few weeks ago no issues and then came down today to note the cameras flashing thst state can...
Our back up hub has red flashing lights at the bottom.. what does this mean and what do we do
I have recently transferred from BT to EE and am wondering 2 things regarding billing. Can I 1) Keep my billing frequency as quarterly, and 2) Keep my billing method as payment via Credit Card and NOT monthly direct debit. I say "Keep" in both my que...
I have been sent a Smart hub plus SH31B and Smart WIFI plus extender SW30A. I am an existing EE broadband user, and wanted to change out my grotty (3rd party) extender to one that actually works.The new Smart hub replaced the old hub without any iss...
hallo please no workinkg me wiffi can you duo
Yes,good evening,I am continually receiving a text message telling me to that I need to return a Hub unit.After numerous attempts to phone can you please arrange for the texts to be stopped as the equipment that we had to return as per EE Technician...
Has anyone else's WiFi decided to stop working right when the ee app and website are under maintenance?or is it just me. I'm in County Durham for reference regarding location in case it's a local thing.
