Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've had a letter with regard to an engineer visit. EE said if this is expected, I don't need to do anything. If they don't hear from me, EE will assume I want to go ahead with the transfer and no longer want EE broadband and landline?? I don't wan...
Full fibre to property....current speed 25 mbs sec....vs contract for 500mbthis is sunday 12.00pmyesterday 17.00hrs was the same care to comment...thankyou
I signed up to EE TV, phone and broadband on 24 Jan 2024. I decided I no longer wanted to continue and cancelled the contract within the cancellation time allowed despite this EE still sent me Equipment I did not need. The equipment was swiftly retur...
Hi Alli am looking to use my own router in Auto DHCP along with EE SmartHub Plus I am aware the EE Hub does not have modem mode and can’t be put in bridge mode. My own router is currently in Bridge mode but I can’t get all the features or see which d...
Hi,Just got monthly bill for fibre with PAYG landline, wife called USA landline yesterday for first time on new(ish) contract and a call lasting 21m52s is charged at £19.54 but bill has no other breakdown, this seems too high as looking at the EE BRO...
I have switched to EE and an Engineer visited to set-up the equipment. He advised that I needed a Backup Unit as it hadn't been delivered, and also an additional Booster. I have phoned 150, tried the Help section via the app and the website, and ther...
Ever since transitioning over from BT to EE Broadband I can't view my online account, website and app do not work, the only way I can sort my bill out each month is by ringing up and paying, this is absolutely disgraceful, keep telling me they will f...
Hey - our router was despatched last Tuesday (it’s now Monday), and it still hasn’t left the Royal Mail despatch centre. It was on 48h tracked with estimated delivery of Thursday. Our WiFi is now live this morning but we have no hub to make it work! ...
I have recently had my broadband disconneted but have an outstanding final payment of £240.08. I can't pay this amount in one go so can I pay it back a bit a at time?
