Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 43713 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84258 Views
  • 11 replies
  • 12 Helpful

Broadband

I never used EE broadband service in my shop, but every month money is being taken out of my account even after  l asked to cancel.  Since the modem arrived,  it has never worked and 3 times someone went here to solve the problem and was unable to do...

Flavia6 by Visitor
  • 213 Views
  • 1 replies
  • 1 Helpful

My broadband account number

I have looked apone looked for my account number and found it nowhere even tried phoning them no joy at all every email from them have no account number on them at all this is just ridiculous.........I need my acc number 

New Super Fast Fibre, time to get full speed

Hi  all, today I had super fast fibre connect, the 1.6gb busy home package, it went live at around 16:30 or so. Running speed tests on both Fast.com and the Ookla app is showing an average of around 400/500mb on my iPhone and significantly less on my...

wifi extenders not showing up

my two wifi extenders appear to be connected - fixed aqua light - they were configured with ethernet connection. A network scan doesn't show them and they don't appear on the web page of the router. The app doesn't work I can't connect it to the netw...