Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have set up wifi enhancer on the ee smart hub pro and it always says that my upnp is not available and neither is my NAT. I’ve tried port forwarding and DMZ but nothing works. as soon as the wifi enhancer is set up it all stops working
So we are new to EE and could only get upto 16mbps as only part fibre…we have a wifi6 box and the connection keeps dropping..I have my PS4 connected via wire which works well as long as nobody connects to Wi-Fi as soon as someone connects to Wi-Fi ...
Absolute joke I've been sent waiting for 2 hours and 10 minutes now after being passed from one department to another it's almost like you just like to take my money and not bother after thatSecond to none when I signed up couldn't have asked for mor...
I have switched from BT to EE and Vodafone to EE for my mobile contract! Currently still thinking this may have been the worst decision I have made!! I cannot get my BT hub to connect and pair with my EE account. I have reset my hub so that it is usi...
Recently renewed my BT broadband contract and so moved to EE broadband - (all rounder Full Fibre Gigabit). Previously had connected Mercusys H80 mesh (as AP) to BT broadband router (am wired between router/main halo and the two satellite halo via unm...
Hi how can I request a check of my broadband please. It’s been dipping a lot recently
I've recently changed from sky to ee I'm wondering how long it takes for them to get back to you to tell you if they've accepted tonoay your early leaving fee
Hello, I signed up with ee and switched from another provider. Got the 900mb/s sports package (normal sports) which included tnt sports, the agent added Netflix, another box and I also wanted sky sports to be included. This was on the chat at first t...
I see many people struggling with the same issue – BT Hub won't pair to the EE app – so is there a fix? Why do I need to use an app to modify parental controls? When we were with BT we could manage the wifi online.
i upgraded from BT full fibre 500 to full fibre 900 a few weeks ago.....As the bt router is not fit for those speeds when wireless i phoned up and asked to downgrade to 500...I was told by the BT/EE employee that this couldn't be done as new terms a...
