Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've been experiencing ongoing issues with my internet connection over the past few weeks. While my download speeds seem unaffected, my upload speed has dropped significantly, causing high ping (often over 200 ms), lag, and buffering across multiple ...
How are we meant to say our bills so we know what we’re paying? We can’t ***** read them. This app is a *******. Should’ve left it as it was lol [Mod edit: post edited for language.]
Since I joined EE Broadband and Home landline in August, I have great difficulty accessing my bills. Contacted customer service several times. Really bad. One asked me to change my email address. Another asked me to download the app about 3 times. ...
My broadband speed has been running slow for a few days now and needs sorted.
I really want to be able to add parental controls but the App is useless and you can't update it via the desktop. Tried calling and unable to speak tk anyone. Tried uninstalling and reinstalling the app but a total waste of time. Why promote parental...
I know you can access the EE Hub setup manager using the EE mobile phone app, but I find this inconvenient.Can you access the setup manager the "old fashioned" way by typing an address such as 192.168.1.254 into a browser on a computer connected by e...
Hi I had a message to say my bill is ready to view I am new to ee TV and broadband but when I log in to the app or my account it does not show anything about a bill or my account etc anyone know what I need to do thanks
Hello all, I don't seem to be getting the full fibre 500
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Been with EE for a while now, and they're generally priced the same as everyone else in my area so I went with them as I've heard good things.The WiFi is slow when it works, and drops out often. I just had two drop outs in the space of 15 mins. This ...
