Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Multiple engineers calling to my home multiple times to fix the fault with no resolution and I just received my full bill for a far from adequate full service. I shouldn't pay for a service that's undelivered!
I have an EE Smart Hub SH31B and have had no end of issues with it.I have three android devices two Tablets and a phone none of which can access the internet via the hubAll will connect to the Hub but not the internetAll I get is "cannot provide secu...
Our wireless extender has worked ok since arriving in our house 3 weeks ago. But suddenly, tonight, it's flashing green and won't reconnect. We've rebooted, turned off and on. At the router, we have internet, it's just the extender which is on the b...
Moved home this week so was unable to get internet out on till 17th I have a smart hub they sent me but internet keeps going off
I just transferred from Virgin Media to EE. Generally big improvement in the broadband however having quite a few problems connecting some google devices. (my google speaker connected no problem but the Nest Hub Max, doorbell and camera won't)I hav...
Hi, I have recently joined EE & have the wifi 6 hub, however no matter where we locate it in our house we have poor range. I have a TP-link Archer VR400, can I hard-wire it to the hub and use it as a range extender?If so, how?TIAKev
Yesterday I upgraded my fibre broadband from 500mb to 900mb. Since doing so I now have a EE public WiFi hotspot that anyone can use. My next door neighbour is now piggy backing off my router. It’s ridiculous. When I was on the 500mb speed there was a...
Hello, I wondered if anyone can offer some advice.Every day or so my sky q box loses connection with my new EE broadband router. It’s getting really frustrating now and wondered if anyone else experiences this and if there is a solution? Thanks in ad...
Hi there.I been receiving EE Full Fibre Available at your Postcode notificationsI live in a vertical postcode, conservation area, managing agents, wayleaves, etc.The building has no access for services, that weren't provided when it was built in the ...
Hi there, my current contract is up with BT and i was looking at renewing but getting moved over to EE however, when running the checker i'm being offered slower speeds. Current on BT is 50 - 56 Mbps16 - 18 Mbps upload 46 Mbps guaranteed EE offering ...
