Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have recently changed to Full Works Fibre 67 and it has been Trouble all the way!There were a lot of time consuming issues getting it set up (by us) and eventually I was getting speeds of 60m at my desk top PC. In my call last week (about voice ma...
A somewhat strange one but a person has signed up with EE for broadband, etc. but must have got their email address wrong as all the sales and account information is coming to me. I really need to tell EE about this but can't find a way to let them k...
Hello everyone I have just moved into another apartment and it’s furnished and also has its own broadband for tenants. I need help on how to get BT broadband returned because I won’t be needing it anymore obviously, have had it for over a year now. P...
There is no mobile reception at this isolated rural location.BT took away the landline when they fitted fibre.So when broadband is not working there is no means of getting emergency help.It is8 weeks today that the line is down. Does anyone have CEO ...
Have an engineer booked Tuesday but impossible to let anyone know what is actually wrong and going to be a waste of visit if don’t know actual problem , the full line is down physically after storm guys fix rest of street but one in my house still ly...
Hi I'm confused about my set up and pairing with the ee app. Can someone with more networking knowledge help please?I've got an RBR760 mesh system and a smart hub 2. I recently switched from BT to EE.The orbi router is connected through LAN. There ar...
Hi,I’ve recently moved house so cancelled my broadband. The new occupier has contacted Plusnet but been told that I need to contact EE to stop the 'cease on the line' so she can take it over? I am currently abroad so unable to do this, is there a way...
HiI have been trying to import contacts in vcard format into my hub. Apart from manually entering them in to the phones, this is the only way. However I get an error "invalid data CHOP3-903"I have checked the format by opening in a text editor and it...
How do I block unwanted numbers on my we landline?
Hi there is discovery + included in the full fibre plan?
