Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I ordered BT broadband in September and Openreach have cancelled every single appointment since then (must be 8-10) with no explanation or apology.i have to go through EE support who clearly have no influence on getting Openreach to do the job they a...
Hello,I get lag spikes like every, let's say 20 seconds, while playing Fortnite, and it's not good, as it ruins the fun for me. My internet is fine, I have the 73mbps plan, and get approximately 54mbps. I even tried changing to Wi-Fi 6 compatibility ...
Hi,I've just moved over to EE broadband from BT and have a Smart Hub plus.I need to connect some wired connections distant to the smart hub and want to extend wifi signal in that of the house so previously I have set up a wifi router in bridge mode t...
Hi, I returned hub on 23.12.24, Royal Mail Tracking say it was delivered back to EE/BT on 31.12.24, I'm still receiving automated messages asking to return, I'm a bit concerned that they will charge me for the hub? Is there anyway I can check without...
Hi I ordered a broadband connection on 2nd September 2024. I post this today the 15th January and I still have no date for live connection. I live in a town serviced by BT Openreach, not in a remote area. The a new cable is required to be brought int...
thinking to bundle all my phones/mobile/tv/intruder system and broadband onto mone offer.cant get a bot to reply, or a human to talk to.is this usual for ee?many thanks for any assistance offered.
I switched from BT to EE last June, but I still can’t use the ‘manage broadband’ option on the web, as it just says order pending, I called about this before Xmas, and was told it would be fixed shortly, , it hasn’t so I called again today, and was ...
I cannot find any information in the box/instructions on how to activate the sim card inside the hub, can someone point me in the right direction please? Thanks in advance.
Hello Everyone, Please take into account I'm a very new EE broadband user i switched 3 days ago from talktalk and I'm not very technology savvy so please be patient with me and keep this in mind thank you I have a amazon FireCube Gen3 6E a sony A95L ...
So I moved to a new building a few months ago and opted for EE Essential Full Fibre WiFi with a SmartHub Plus. After a nightmare getting it installed (they had the wrong serial number for my modem on file which apparently broke everything) it actuall...
