Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello, Can I got a landline from EE. We just got an internet connection with EE but mobile signal is so bad we also need a landline. Can't phone them - no signal! ThanksAllen
This morning I selecyted a 2 yr BB & LL contract with BT/EE. Emails have arrived saying I have lost Caller Display on the landline. It's the most useful feature for me!I did move to PAYG. Would I get Caller Display be included if I ressumed Unlimite...
Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...
I’ve been making the transition from BT to EE for broadband and EETV. It has not gone as smoothly as I might have hoped. The relevant issue here is that after some problems with DV, I was advised to reset my router, a BT SH2, to complete the transiti...
Looking to see if anyone is experiencing this, and if I need to ask for a new routerwe joined EE early feb, and ever since there has been a few drop offs everyday. The drop offs last for a minute and the LAN light goes off on the ONT, other 2 lights ...
We have recently been notified by Openreach that we now have access to Ultrafast Broadband with availability of 1.6 Gbps from EE. We have also been notified by Virgin Media that we now have access to Ultrafast Broadband with availability of 2.0 Gbp...
We recently moved from BT to EE and have never managed to get older Wifi devices connected (including house alarm) .We have firmware versionr1.35.0-R-1138091-PROD-83002.I understand that I in "Manage your Wireless - Advanced settings " I should b...
I have just moved from BT to EE . I have the 900 Mbps service and I have opted to have the Smart Hub Pro and the Smart Wi-Fi Pro, plus a phone service. The installation took place last week on the 28th January. Using Ethernet connections to 2 PCs ...
Just wondering how to change address on my account. As I have moved house and obviously the WiFi is still connected to my old area so WiFi will not work. Any help?
