Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I currently have my Broadband with Sky and tried to upgrade to Full Fibre. As a result of the prices I was offered I decided to look elsewhere.I am an EE mobile customer and my wife is with Vodafone. We made enquiries with EE and Vodafone, and EE are...
Pardon my ignorance but I have recently traded up to the Smart Hub Pro Triband WiFi7 router. I seem to be unable to isolate the 3 bands so that I connect a specific device to a specific band. Is there a simple way to rename the 3 bands, or some oth...
Hello all,Unsure if that is the right spot, but I just wanted to check if other folks had experiences on this topic.I have a 1Gig Full-Fibre package with EE and the white Smart Hub.Now, I can see that with this package, EE now offers the Smart Hub Pl...
Hi i yust got the tp link wifi router TP link AX1800 adsl wifi router would this work with Ee using my own router do i need to do any settings
I keep being badgered about moving from BT to EE, but when I check the deals that are available to me, it offers me Fibre 67 All Rounder" for the same price I am currently paying BT. If I visit the website as a new customer, it offers me Fibre 67 Ess...
I am moving from BT broadband and setting up with EE as my new provider. I have a BT email address, can I continue to use this?
Good efening all, I can't get wi-fi to work or the phones, I had to go back to wired to get on here. I'm online but there are no lights at all on the Smart Wifi Plus or the Smart Hybrid Connector. I'mhopeless with instructions, been pressing buttons ...
We've had this hub for a couple months now, 4 or 5 engineer visits and still has not been fixed.The connection will drop out completely every 10-20 minutes and come back on after 1-3 minutesThe engineers have concluded that the line itself is fine so...
Have to say, coming from Virgin, that EE has been really depressing so far. First they lied about my switch on date over the phone and now I have a mini hub to tide me over and I cannot get it to switch off safe search. I called and one person said t...
I just wanted to share the issues I'm having here as im getting incredibly frustrated with my EE experience. I switched from BT on the 900Mbps service which I would rate 10/10 and on the EE side its been like 1/10.I initially had constant issues with...
