Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been with EE for years. I'm sure in the past there was an option to chose whether you wanted to look at your mobile phone or broadband bill on the account page, but now all I get is my mobile. I've just had my broadband upgraded, EE have se...
I'm changing my broadband from bt to ee, I'm still within my 14 day cooling off period with bt, do I need to cancel my bt account or will ee do it?
Hi,Just changed from BT full fibre to EE full fibre as the deal was better.I've been sent a new EE router but haven't plugged it in yet as my BT Homehub is still working even after the supplier change (acknowledging it's still really the same supplie...
Hi I'm in credit on my EE account how do I use this to pay for this month's broadband bill..?? Thanks
Does anyone have an update on the broadband fault please. No broadband for 28 hours now. Thank you.
I've no broadband since this morning. Smart Hub, Flashing Aqua Lights. Already gone through the troubleshoot and also tried a different broadband cable/filter.
I have just had new router from joining your broadband and it won’t connect I have a solid yellow light
My niece has pulled to wifi and fell and pulled the cable out which now has open wires and not working wifi
Hi, I have a WiFi disk in my home office to help with coverage. Works brilliantly and have a strong signal on phine/tablet but I can't get my laptop to connect to it - it automatically connects to the main router so has a week connection. I can't see...
