cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Phone not automatically reconnecting to WiFi

threrubiccube
Explorer

Everytime I leave the house these days the wifi keeps crashing. it keeps asking to reconnect, the mobile used to automatically connect to wifi's when away from the home wifi. is there a way of sorting this out so that it will automatically connect 

3 REPLIES 3
Peter_W
EE Community Support Team

Welcome back to the Community @threrubiccube 😊

Just to be sure with this one, is it the public EE WiFi hotspots that you're encountering these issues with?

If that's correct, despite the lack of automatic connection, can you successfully scan for these and log in with your details?
Peter

I have similar problem. Since setting up new EE router. Roku, laptops tableta, desktop, echos all connect fine. But our phones 2 Samsung Galaxies and one Google Pixel. All fail to connect automatically. We need to switch our phone WiFi off and on then connect. 

XRaySpeX
EE Community Star
EE Community Star

@Dermois : Your mobiles won't reach your router when away from home. It's only when they are in reach of your router will they connect.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP