Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently renewed with BT and have been migrated to EE broadband as part of it. However, I haven't received any account details. I've had text updates about service starting but haven't received anything at all via email.Any ideas?
Hey, Thought I'd share my current experience, like others. I knew there was a programme to eventually transfer all BT Residential Customers across to EE Branding and Service Management even though EE is still part of BT Group. I spoke to Sales about ...
Hi where would I find my billing account number to set up new smart hub?
I moved away from BT in December to Talktalk as BT had become too expensive (we were on Halo 3). Talktalk is a terrible service. Internet drops out often and drops to 2mbps occasionally. Never had this problem with BT so moving back. I've been direct...
Have old ee broadband. Paying a fortune and out of contract but when moving to new ee broadband my address doesn't show?
I have just upgraded from my BT hub2 to the latest EE Hub, and seem to have lost my Echo dot functionality. One echo dot will not connect, and my echo dot 2 connects, but will not play radio etc. Interestingly, When, eg, I ask it to play Radio 5, it...
It says my bill is paid but nothing has came out of my bank account al
Hi,My activation date was on the 15th and today is the 17h and my router is still not able to connect to the broadband, I tried to use a different master socket, restart using the button on the back, I checked the cables and it’s still the same.I mes...
So I've recently upgraded to WIFI 7 and I have 2 PS5's in the house both wired straight to the router. Both PS5's on the newest Call of Duty have a Moderate NAT Type. I've tried port forwarding but that doesn't seem to fix the issue for one device as...
Anyone had issues getting plug in the back of a TV 4K Roku stick to work on WIFI with the Smart Hub Pro.Not had any issue previously connecting to EE Smart Hub plus and BT SH2.Whilst it will connect and state the connection is excellent in Roku setti...
