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Paying the £361 leaving fee from talk talk. Where is it as I've now got a debt a

Jacobite-Warr
Visitor
 
1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Jacobite-Warr : You won't get £361 exit fees from EE. You might get £300 credited to your EE a/c. 

EE will pay up to £300 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can claim this online @ Switch Broadband to EE and we'll pay your leaving fee. It will be applied as a credit to your EE bill.

You used the limited Subject box to post your query & so it got truncated of its meaning.  Use the large main Text box in future.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Jacobite-Warr : You won't get £361 exit fees from EE. You might get £300 credited to your EE a/c. 

EE will pay up to £300 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can claim this online @ Switch Broadband to EE and we'll pay your leaving fee. It will be applied as a credit to your EE bill.

You used the limited Subject box to post your query & so it got truncated of its meaning.  Use the large main Text box in future.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Community Hero
Community Hero

@Jacobite-Warr You have to pay it all up front, then claim the £300 back if EE agrees to that!

Chrispaul
Investigator
Investigator

IL be leaving soon EE worsed provider phone issues all the time 

Phone is rubbish contract up soon so be looking elsewhere 

@Chrispaul Why? Did you have trouble migrating your BB to EE & getting your Early Cancellation Fees paid?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Chrispaul  phone is rubbish !  Is that the phone that EE didn’t manufacture and have no input on and you hold them accountable for it.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.