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Home phone charges

Stooboy44
Visitor

I terminated my contact with Sky on the 23rd March this year and was told that any cancellation fees would be taken care of by EE, now I have no notification from EE telling me this has been done, plus I keep getting either texts or Emails from Sky telling me I am still due them money for the service surely they must know that I am finished with them so why these demands for money, please advise.

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Stooboy44 : You have to pay your final bill with Sky and then claim back your exit fees up to £300 from EE on evidence of them on your Sky bill. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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