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Broadband pricing?

soupladel
Established Contributor
Established Contributor

‎23-10-2026 10:40 PM

I am currently on 1.6Gbps/115Mbps broadband and am paying £71.99 but i happened to notice that if i were to sign up to a new deal it would be £42.99 a month on the website.

am i right in assuming that is a "brand new customers only" deal like the old nationwide advert? or am i likely to get the lower price if raise a query on the subject?

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎24-10-2026 01:35 AM

Yes, you are whatever the "old nationwide advert" was. The EE FF 1.6 Gig for £43 is for the Core plan for new custs. You are not a new user & you probably have a higher facilitated plan than Core.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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soupladel
Established Contributor
Established Contributor
In response to XRaySpeX

‎24-10-2026 01:46 AM

It’s was a somewhat humourus advert by the nationwide bank highlighting the tempting offers companies use to bring in new customers at the cost of existing customers , hence “brand new customers only”

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JimM11
Maestro
Maestro

‎24-10-2026 08:57 AM

@soupladel When your contract runs out you can see what the renew deal for you will be for the next 24 Months. Look at like for like from other ISP's to match one off the 4 EE Plans. See link will be easier for you. 

EE Home Price Guide for Core, Standard, Premium, and Ultimate Broadband Plans, EE TV and Digital Hom...

Broadband Plan Terms and Conditions for Essentials, All Rounder, Full Works, Busiest Home Bundle and...

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