Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Why am I having trouble with my new broadband it was only installed this morning and had nothing but problems with it but with the old one I never did need some advice on what I should do
i would like to terminate my broadband and landline but i cannot find where and who to contact on the website
I am in the process of switching from Plusnet to EE (organised by EE since Plusnet won't support landline phones after we lose copper lines).My switchover date was set for 29 May 2025 but today I received the following message from EE:Hi from EE.Sorr...
Hi, I've recently migrated to EE from BT and got all new Kit...Smart Hub Plus, 3 Smart Wifi Plus discs and Hybrid Connect.No matter which way I add the Smart Wifi Plus discs I cannot get them to show up as extenders which means I can't manage them (i...
Please can anyone help with this. I have set up the WiFi 7 extender in my office and connected to my pc via an ethernet cable direct. However every so often it disconnects and then switches to WiFi.
Hi, We have recently moved from BT to EE. We got the Full Fibre 500 Essentials plan and we were told to keep the BT router and they would switch over to EE but with same BT router. It works fine, except from 1 room. We have already tried 2 TP-Link wi...
Hi there community. First post here, so please forgive me for any info I miss (Please just ask)So, I placed my first FTTP order in July of last year (or some time around then...) it was a while ago. I waited for 6 months with a lovely guy over at EE,...
Whenever I logon to the EE website and try to access broadband deals all I get is “Sorry, looks like a technical error. Please call us on 0800 956 6000 and we’ll try to get things sorted”.from what I can tell, I am not alone in having this issue and ...
Im looking for broadband and landing im and ee customer
