Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi hi I’m moving from sky to E E but I want to use my own router which is already set up to be used on sky‘s network. What is it? A simple transferred over or do I have to factory reset everything? It’s a Netgear Nighthawk R 3000. Should of said it ...
Can someone please explain to me why my broadband bill has gone upto nearly £40 . There is only me in the house and I don't use a lot . I think this is ridiculous.Sorry, and thankyou.
Hi there,Is it possible to have my partner's name added on to our EE Broadband bill? This is possible with many other utilities but I've been unable to accomplish this with EE Broadband so far. Also is there a way to allow my partner to be able to ac...
I've slightly damaged a phone cable in the garden (the cable is about 1cm in diameter and comes directly from the telegraph pole which is also inside the garden) while trimming the hedge, as a new one was installed following storm eowyn and I didn't ...
I’ve got All Rounder Fibre broadband. On Friday morning, router started going through the rainbow of lights including white which according to the EE engineer when I phoned was ‘not good’. They said they would send new router and it should arrive nex...
Hey guysjust got this message today. Does it mean that it will run through the old “socket”? i want an Ethernet cable running through my room and don’t know where it starts (current hub is in flatmates room)
I have my final bill from Sky and EE said that they would pay that final bill if it was under £300, said to email them with the invoice and they would pay the equivalent into my bank account. I can't seem to find the email that I need to send the in...
Evening, I placed a new BB order on the 9th - switching from BT 900Mbps to EE 1`.6Gbps.When looking to track the order it simply says - Thanks for your order.We're just updating our records. Check back later and you'll see all your order details here...
No broadband or landline since Friday morning in Kettering
How can I get the new Smart Hub Pro? I want to be able to have wifi 7. My only option appears to be creating a new contract (I've just recently moved from BT) but I don't want to do that at the moment.
