Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I’d like to give some positive feedback about Nisha.She handled my request incredibly well and everything was done quickly, smoothly, and with no hassle at all. She made the whole process feel easy and stress-free, which I really appreciated.Nisha wa...
Spotted this this morning. Looks like an upgraded version of the Smart Hub Plus is on it's wayThis version has one 2.5GB Lan port in addition to three 1GB Lan ports
What is it with ee it goes down every night its a pain has anyone else experienced this??
I have recently changed from Plusnet to EE. I need a landline hence the change unfortunately. Many woes on change. With PN I was getting 38mbs which I know is slow but good for where I live. I now get 12.74mbs which is ridiculous. Conditions are ...
Can anyone tell me how I can pay my broadband bill
Internet down Brimmington fed up of this now it’s all time took 1gig out and it still shocking
Did you ever get a solution to this? We’ve got the same issue and EE are saying there’s no problem their end. [mod edit: title added]
