Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
The email I have received from EE confirming an engineer appointment has a link to Cancel or Change the time. When I click on this it takes me to the EE website and once i am logged in I am unable to find the relevant option for this. I have used ...
Every night this week all my devices all of a sudden lose Internet access and show "connected without Internet" I have reset the router and everything works for a few hours then it goes again. It only seems to do this during the night and works fine ...
Yesterday problem started when I got up around 6 am tried turning off the router, went on for almost an hourThis morning exact same thing
Hello,I’ll start by saying I’m a complete novice. I recently bought 4 ASUS XT9 mesh system. I’m currently on 1Gb Virgin Fibre. I couldn’t edit the router to work as a modem only so I’m considering moving to full fibre 1Gb with EE and I’ve been told t...
I have the EE Smart Hub Plus + Smart WiFi Plus + Smart Hybrid Connect. I have approx. 30 connected devices across the home (including IoTs) but this can spike when the kids have friends around. Rarely goes above 40 devices though.Roughly every 3 week...
MOBILE PHONE ON EE NETWORK IS WORKING GOOD AT MOMENT IM NOW HAVEING MAGER PROBLEMS WITH INTERNET KEEPS CUTTING OUT I WAS PROMISED FULL FIBRE 900 FULL SPEED IVE RAN SEVERAL SPEED TESTS ON DIVERENT APPS SHOWING 75 GPS ITS BLOODY RIDICULOUS I WAS A BT ...
Im an EE broadband customer, recently fibre was installed in our block of flats. I contacted EE (through store) and they are telling me i have to pay an early termination fees to upgrade. Surely this is not right as if i go to sky or talk talk they w...
I was recently 'advised' by BT to switch from my BT SH2 to the EE Smart Hub Plus. I think it's fair to say that since switching, there's been nothing but issues with it.The most impactful issue has been that I am getting complete connection dropouts ...
How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...
I had a problem with my broadband because of a fault with the hub which needed to be replaced. My landline telephone also wouldn’t work for more than a week while I waited for the engineer to come. As I had wanted to keep it for emergency contact it ...
