29-12-2023 10:31 AM
Solved! See the answer below or view the solution in context.
03-01-2024 03:58 PM
Turning starless off then rebooted router seem to solved the problem thank you for helping much appreciated 👍
29-12-2023 01:49 PM
I've had same problem ive opened the port and got a open NAT but still no ipv6 even though it says my Xbox is connected to ipv6 in the hub settings
29-12-2023 02:13 PM
How did you sort this
29-12-2023 11:20 PM
@Hannahlou33 : Is this about fixed Home BB or mobile BB? The other posts you made were to a thread about a mobile router. This forum is for fixed Home BB.
Which EE BB product do you have? Which router?
01-01-2024 07:34 PM
Home BB
01-01-2024 07:37 PM
i looked at ipv6 checker on-line and don't get it on any device
01-01-2024 08:48 PM
How long have you had your current EE BB? Which plan? Which router?
01-01-2024 11:16 PM
Got it installed last week it the 1.6 gig with smart hub plus
02-01-2024 04:09 PM
Show don't you get ipv6 when it says you do
03-01-2024 10:13 AM - edited 03-01-2024 10:14 AM
@Hannahlou33 - What model Xbox are you using and how is it connected to the hub? Directly, or are there any other network devices in its path e.g. switches, Wi-Fi extenders or Powerline adapters?
I think you've already answered this, but I'll ask nonetheless: do you have a modern smartphone or laptop that you can try browsing to this IPv6 test site from? If so, what is it telling you?
If you log into the Hub Manager at http://192.168.1.254 what information can be seen under Advanced Settings > IPv6?
Edit: one last thought - when was the hub last rebooted/powercycled?