Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My broadband speeds are now getting really slow. Ping Download Upload22 ms 3.83 Mb/s 14.44 Mb/sI am supposed to be getting 35mb/s at slowest, this is ten times worse. Any ideas? EE tech support never answer my emailsThanks
Hi,Is there a known issue in the south northants area? Have tested with ping to my router and to a couple of public DNS servers, I drop pings to the public dns servers at the same time as my television starts buffering, no packet loss at all to my ro...
Why isn't my broadband working .
Its been all day and until now we have no internet whats going on????
HiMy internet access is so unpredictable, it’s practically unusable at times! Constant buffering on tv, internet access dropping so I can’t use my laptop and the only way I can do anything online is my mobile data. This happens throughout the day so...
My internet keeps cutting out current speed is 2.4
hi. This morning I have no internet, I reset the router but it didn't help.
Have ordered BB on the 1st of Dec, and got a text with a go live date of today (08/12), but the router has not turned up yet or any contact regarding dispatch/ tracking number. I do have another router I can use, but I would still like to check that ...
My broadband speed is too low and need an engineer to fix this
