Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Why have I no Internet access on my laptop today?
Are calls to 0808 numbers from a landline with Anytime calls add on, still free please ?
2tb SSD usb flash storage successfully mounted and 'connected' to router, exFAT formatted.SMB1 active, drive and contents not visible on network.No specific sharing options available on router home screen, not many options at all tbh.Mapping network ...
Hi, my name is Jhulismara, I'm an EE customer and I'm having problems with my internet, I've already received two messages on different dates talking about reactivating my internet, but it doesn't work when I try to use it. I've called, I've tested w...
Landline number will disappear soon.Will EE be offering VOIP for their customer's existing landline numbers?I have seen the BT YouTube video for setting up a WiFi VOIP phone, it didn't show how the landline number is associated, it concentrated on...
My current plan is 2-year contract. It is formally expiring soon, early October. How can I check the exact date? Not sure I can see this date in my account profile. Thank you.
On EE broadband at home, when using mail.app on Apple iOS on iPad or iPhone, a selected mail message can take 20 seconds or so to load. The header showing sender and subject appear immediately but often the body of the email doesn’t. A timer saying “...
I currently have any account, but need to get hold of this reference eg. 'DKI -123456'.I don't have it, do would anyone be able to help look it up at all?
I have 2 echo dots previously no problem, move to ee broadband and cannot connect despite countless methods tried
