27-12-2023 10:36 PM
Hi all. Does anyone know if EE have any problems in Grays, Essex? I came back from holidays today and I saw that from 25th of December 12pm there is no internet connection. Have anyone else from this area experienced any problems?
Thanks in advance,
Silvio
27-12-2023 10:39 PM
If it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.
27-12-2023 11:40 PM
Thanks for you reply @XRaySpeX but i don’t have a landline number. What should i use to check if there are any faults in the area?
28-12-2023 12:07 AM
Sorry, you need a landline no. for that check. Rather short-sighted of BT.
28-12-2023 12:34 AM
Hi @silvio7389
Tried restarting your router.
Thanks
28-12-2023 09:22 AM
@silvio7389 Why worry if anyone else has a fault, just follow the guidance in the Help pages and/or let us know your symptoms or ring customer support.