Unable to connect to 192.168.1.254

[W1lkesy]

Hi 

I'm looking to check my router settings but I'm unable to connect to the above page. Access to the internet and online services are fine, but it's just this page. 

I get the below error and I don't understand why this is. I really don't want to reset the router 

```

This site can’t be reached

192.168.1.254 took too long to respond.

Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_CONNECTION_TIMED_OUT

```

[Bill2005]

**bleep** network. **bleep** broadband. Complete waste of time and money........

[XRaySpeX]

@Bill2005 : Login to it @ https://192.168.1.254

[JimM11]

@Bill2005 Then the 2.4Ghz/5Ghz is setup right out off the box, unless your EE Smart Hub 7 Plus version is faulty.

[DavidTunstall]

Hmmm.

If I try to log in to the https://192.. address, I get the message 'the certificate presented was too long'

I can log in if I use http://192... Etc.

The it warns me the site may be unsafe.

Common EE, sort basic stuff like this out.

Also, I thought the BT router management page was poor. Wes is infinitely worse. Slow, many functions unavailable.

Dreadful piece of software

[DavidTunstall]

• Not true at all. The third digit is sometimes 1, sometimes 0 (depending on your setup)
• Most WILL end in 254, becasues it's at the end of the range for internal addresses, and not likely to be used by mistake, if doing your own IP settings

[DavidTunstall]

• Not on my EE router. It doesn't seem to provide an Https connection

[bobpullen]

@DavidTunstall - what web browser are you using and is there anything running on the device that might be interfering with web traffic (e.g. security software)? I don't have any issue accessing the https directly and I've not any other mention of a 'too long' message 🤔

There's not necessarily anything to 'sort out' in terms of the security warning as it's clearly an intentional change given there's a support article about it.

What functions aren't available? I've found the capability to be broadly the same as the older BT hubs.

[DavidTunstall]

I've had my EE router just over 12 months.

Surely they could update the firmware to do Https?

My firmware revision is r4.26.3 r-1923144-Prod-83002

[bobpullen]

@DavidTunstall - it is doing HTTPS.

It's just using a self-signed certificate (which is what causes the browser warnings). The traffic to and from the Hub Manager is still encrypted.

[electroplasmolo]

It's only intranet 192.168 not internet so it's a private network and it is not a priority for them I suppose.