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Router

Steve1954
Investigator
Investigator

‎09-06-2026 02:55 PM

Is anyone else having to reboot/ disconnect from their router on an hourly basis, I have WiFi extender not 10 feet from where I sit and trying to watch anything 1440 or 2180 without the churn is almost impossible, I’m thinking of giving up, and looking elsewhere.

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎09-06-2026 02:58 PM

Which EE router? At what f/ware level?

Does EE acknowledge Wi-Fi connections issues cover it?

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0 Helpful
Steve1954
Investigator
Investigator

‎09-06-2026 03:07 PM

Thanks for the fast response, Smart Hub 6 Plus F/W Ver r4.26.1-R-1860948 PROD-83002

0 Helpful
JimM11
Community Hero
Community Hero
In response to Steve1954

‎09-06-2026 03:17 PM - edited ‎09-06-2026 03:23 PM

@Steve1954 Then go set the temp fix for the 2.4Ghz channel, your hub has the applied updated FW, if it has been good up until the last two weeks you may be affected by the update..... Link shows how to do it but below again if you need it. Streaming issue with you tube is the only other one currently being reported, all other streaming appears to be ok so far reported.

Fix problems connecting devices to your Smart Hub Plus or Smart Hub 3's WiFi | Broadband Help | EE