Remove Smart WiFi Disc stand

Almamay5 · ‎01-12-2023

Hi,

I want to mount my smart wifi disc but to do so I need to remove the stand. Any suggestions?

Cheers.

XRaySpeX · ‎01-12-2023

There are 2 push tabs underneath to loosen it. Didn't it come separate?

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Almamay5 · ‎01-12-2023

Thank you for you answer but I think it is for a different product.

There are no push tabs underneath. Only a rubber pad for where the disc sits on the desk. And no, the stand did not come separate, it was attached when opened. There is a hole at the back to wall mount and to do that I need to remove the stand.

Leanne_T · ‎02-12-2023

Hi @Almamay5

Thanks for coming here.

Which WiFi Smart Disc do you have?

Leanne 🙂

Almamay5 · ‎02-12-2023

If it is OK, I will post photos as I'm dyslexic and not sure where to find the type of disc that I have.

XRaySpeX · ‎02-12-2023

Ah, OK! Mine is the rectangular Smart WiFi | Home WiFi Booster , not a disk.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Leanne_T · ‎02-12-2023

Hi @Almamay5

If the stand is fixed to the disc as far as I am aware, this would not be removable.

Leanne.

Almamay5 · ‎02-12-2023

Thank you for the information.

This is poorly designed. Why put legs that are not removable and a place for fixing on the wall? My problem is that for this disc to communicate with my garden office disc I must mount it on the wall and not place it on a counter.

Leanne_T · ‎02-12-2023

I see @Almamay5

If you have a chat with our broadband guides they may be able to help you with this and see what can be done.

Leanne.

J-B2 · ‎16-03-2024

Did you ever get a resolution to this? I have the same discs and also want to know how to remove the stand so I can use the wall mounting hole in the back. I agree it seems ill designed if the stand is fixed!